Effective Date: January 1, 2026

Welcome to MZA Badges. These Terms & Conditions govern your use of our website, products, and services. By accessing www.mzabadges.pk or placing an order with us, you agree to comply with these terms. If you do not agree, please refrain from using our website or services.

1. Company Information

MZA Badges
Sialkot, Punjab 51310, Pakistan
Email: info@mzabadges.pk

2. Products & Services

MZA Badges manufactures and supplies customized branding products, including but not limited to:

  • Embroidery Badges
  • Woven Labels
  • Leather Patches
  • Chenille Patches
  • PVC Rubber Patches
  • Printed Labels
  • Hang Tags
  • Custom Stickers
  • DTF Transfers

All products are manufactured according to customer-provided specifications and approved artwork.

3. Quotations

  • All quotations are provided based on the information supplied by the customer.
  • Prices may change if product specifications, quantities, materials, or designs are modified.
  • Quotations remain valid for the period specified in the quotation.

4. Orders

Orders are confirmed only after:

  • Final artwork approval.
  • Quantity confirmation.
  • Pricing agreement.
  • Required advance payment (if applicable).

Once production has started, changes or cancellations may not be possible.

5. Artwork Approval

Customers are responsible for reviewing and approving all digital artwork, layouts, colors, dimensions, and specifications before production begins.

MZA Badges is not responsible for errors approved by the customer after artwork confirmation.

6. Production Time

Production timelines vary depending on:

  • Product type
  • Order quantity
  • Design complexity
  • Material availability

Estimated delivery dates are provided for reference and may vary due to unforeseen circumstances.

7. Shipping & Delivery

We provide worldwide shipping through trusted courier and logistics partners.

Customers are responsible for:

  • Providing accurate shipping information.
  • Paying any applicable customs duties, import taxes, or local government charges imposed by the destination country.

Delivery times may vary depending on customs clearance and courier services.

8. Payment Terms

Payment terms are agreed upon before production begins.

Orders may require an advance payment before manufacturing starts. Full payment must be completed according to the agreed payment terms before shipment unless otherwise agreed in writing.

9. Custom Products

As all products are custom manufactured, slight variations in color, stitching, texture, size, or material may occur due to manufacturing processes and monitor display differences. These variations do not constitute manufacturing defects.

10. Returns & Refunds

Because our products are custom-made, returns or refunds are generally not accepted unless:

  • The product contains a verified manufacturing defect.
  • The delivered product significantly differs from the approved artwork or confirmed specifications.

Any claims must be reported within 7 days of receiving the order, supported by clear photographs and relevant order details.

11. Intellectual Property

Customers confirm they have the legal rights to use any logos, trademarks, artwork, or designs submitted for production.

MZA Badges is not responsible for any intellectual property infringement resulting from customer-provided artwork.

12. Limitation of Liability

MZA Badges shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or services, including delays caused by shipping companies, customs authorities, natural disasters, or events beyond our reasonable control.

13. Website Usage

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems.
  • Upload harmful or malicious content.
  • Copy or reproduce website content without written permission.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Changes to These Terms

MZA Badges reserves the right to update or modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan, without prejudice to the applicable consumer protection laws of the customer's country where required.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

MZA Badges
Address: Sialkot, Punjab 51310, Pakistan
Email: info@mzabadges.pk